Reference

Explore the Terms That Govern Your Account

rajbet operates under a framework of terms and conditions designed to be clear, fair and specific to your region — access depends on local law and is available…

Jurisdiction-dependent accessTransparent account termsPrivacy-first data handlingDispute resolution process
rajbet Explore the Terms That Govern Your Account
LEGAL CONTACT PATHS

Reach Us on Any Legal or Policy Matter

If you have a question about how our terms apply to your account, how your data is used, or how to request changes to the information we hold, our support team is available around the clock. We do not route legal queries to a bot — your message reaches a trained agent who can escalate to the compliance team when needed.

Team online

Live Chat

Start a live chat session from any page on rajbet.click for immediate policy queries. Agents are available at all hours and can connect you to compliance if your concern requires formal escalation.

Email Support

Send detailed legal or data-privacy requests to our support email. We aim to respond within 48 hours, and formal data-access requests under applicable law are processed within the statutory window.

Help Centre

Our help centre carries the current version of every policy document, including the terms of use, cookie policy and account-closure procedure, so you can read the exact text that applies to your account today.

HOW WE HANDLE POLICY

See How rajbet Protects Your Data and Account

We apply security and data-handling standards that are consistent across every account. Below you will find the six core areas that our policy team maintains: from how we collect and retain your…

Data Collection

We collect only the data necessary to operate your account — name, contact details, payment identifiers like your UPI handle, and transaction history. We do not sell or share this data with advertisers or unaffiliated third parties.

Cookie Policy

Our platform uses functional cookies to keep your session active and analytics cookies to understand how pages are used. You can adjust cookie preferences at any time through the settings panel in your account dashboard.

Account Security

Every account is protected by password hashing, two-factor authentication options and automated alerts for login activity from unrecognised devices. If we detect unusual access, we lock the account and notify you immediately.

Data Retention

We retain your account data for the period required by applicable financial and anti-fraud regulations, after which it is securely deleted. You may request a summary of what we hold at any point via our email support channel.

Request a Correction

If any personal data we hold is inaccurate, you can request a correction through live chat or email. We process correction requests within seven working days and confirm the update to you in writing.

Account Closure

You may close your account at any time. Submit a closure request via email or live chat; we verify your identity, process any remaining balance to your Paytm or PhonePe account, and confirm closure within three working days.

Your Policy Questions, Addressed Directly

The questions below cover the most common concerns about how our terms work, what rights you hold over your account data, and how to take action if something needs to change. If your question is not here, our live chat team can pull up the relevant policy clause in seconds.

Access depends on local law and is available only where local law permits. You are responsible for checking whether online gaming or wagering is lawful in your state before opening or continuing to use an account.

We collect your name, email address, mobile number and payment identifiers such as your UPI handle or Paytm account. We also record transaction history as required by anti-fraud and financial regulations applicable to your jurisdiction.

Email our support team with a data-access request. We verify your identity against your account details and provide a structured summary of the data we hold, typically within seven working days of confirming your identity.

You can request deletion of personal data that is not required by law to be retained. Data tied to financial transactions is kept for the statutory period; all other data is purged within 14 working days of a verified deletion request.

When terms change, we publish the updated document with a clear date stamp on this page. For material changes, we also send a notification to the email address on your account at least seven days before the new terms take effect.

Any remaining balance is returned to your nominated payment method — Paytm, PhonePe or UPI — before closure is finalised. We complete the transfer and confirm account closure in writing within three working days of your verified request.

Submit your dispute in writing to our support email with your account reference and a description of the issue. Our compliance team reviews the matter and provides a formal written response within ten working days of receiving your submission.